Overview

IP-services today have developed to an inseparable part of every carrier’s service offering, constituting an additional revenue stream and allowing carriers to benefit from available network capacity and user base.

For satisfactory user-experience carriers have implemented network-specific QoS mechanisms, which however proved insufficient to provide end-to-end IP communication quality. Traffic competition, overloaded gateways, network QoS discrepancies, last mile congestions, low-quality user equipment and user LAN settings badly affect IP voice and video calls quality and spoil user experience.

To guarantee IP communications quality, user terminals themselves must include “smart” effective voice and video processing solutions, complementing network QoS at the terminal side. SPIRIT’ carrier-grade client-side VoIP software solution turns subscribers’ devices into “smart” terminals, resolves all critical quality issues and amplifies network-specific QoS for positive end-user experience with IP-based voice and video across services and terminals.